Sega Europe Customer Service at Work
Our friend Ashthedragon from Sonic Paradise Tweeted TSSZ today to tell us about a letter received by a fan concerning Sonic Adventure 2‘s sound problems and glitches. The correspondence indicates a patch is in the works.
The report on Sonic Paradise cites an E-Mail sent to scener Franniku in response to a question of whether Sega would fix these issues. Loosely translated, it appears so:
“Thank you for your email.
We regret having audio problems with the product, also informed him that we have sent this issue to the product developers and apparently already aware of this problem, we report that they are working on it and as soon as I have solved it will launch a automatic update.
If we have any further information we will contact you.
Sega Europe Ltd. “
No timetable was given for the release, but it at least appears that Sega staff are aware of the problems, and will do what they can to make it right. Thanks to Sonic Paradise’s Ashthedragon for tipping us on Twitter.