“We’re aiming to correct these for you as soon as possible”
Amid widespread reports of various issues, large and small, with the Steam PC version of Sonic & All-Stars Racing Transformed, Sumo executive producer Steve Lycett addressed the Sega forums earlier today and assured players they’re working on fixes.
Those fixes appear to be numerous. In his statement, found in full below, problems such as the inability to disable voice chat and hardware instability are discussed. Lycett also notes Metal Sonic and Outrun Bay DLC should be available “shortly,” in his words.
Have a look at his full statement below.
Hello,
So first, a quick apology that some of you are experiencing issues playing the game. We’ve worked closely with SEGA and we’ve had a HUGE amount of testing, but it seems a few things have come to light now we’ve got so many more players and so many more PC configurations being used!
The first thing I would suggest if you’re having any problems is to make sure you’re up to date with your video card drivers. We’ve extensively tested the game on current drivers for many kinds of Nvidia, ATI, Intel devices and more, so generally, if you’re having strange visual problems this should sort it out.
In the meantime, we’re looking into the following with a view to getting them solved as quickly as possible.
Multiplayer ‘Match No Longer Available’ when playing over multiple regions.
Missing objects on older cards that don’t support INTZ.
Older DirectInput pads causing pointer drift in launcher.
Vsync and 120Hz related weirdness.
Steam Voice chat – option to shut it up
Instability on certain hardware.I’ve already got the team looking into all of the above, so rest assured we’re aiming to correct these for you as soon as possible.
I know there have also been questions on if the Metal Sonic + OutRun DLC will be made available. I spoke to SEGA about this earlier today and this will be made available shortly, I’ll let them pick that one up once it’s out!
Again, apologies if you’re experiencing problems, hopefully we can get all the above sorted out quickly and an update pushed to Steam in the very near future.
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I’m surprised that the insane region locking issue wasn’t addressed. From what I been hearing, the region lock is so extensive that players on US east coast can’t even play with players on west coast!
May i ask what is INTZ? How do i know if my Graphics Card supports it? (My GP is fairly recent)
@Jeffery
I don’t really know, a quick search on Google leads me to think that it’s a texture format. That would make sense, given the issue involves disappearing objects.
The INTZ incompatibility is a non-issue here because, from what I can gather from the sources I have read across the web in the last ten minutes, it appears to be supported on all Direct 10 cards released since mid 2008 and, in fact, is apparently a current format of the said standard and, even so, any device which do not support the INTZ format standard would not have enough throughput to efficiently render it in any modern, polygon- and pixel-saturated game. The results indicicate that the Radeon 4000 series and above as well as the Geforce 8 series and above support it–and, for those who dare be interested, the crop of Intel G45 and above also support it, but those chipsets would have nowhere near the throughput necessary to even manage a steady 10 fps on a modern game such as this.
In other words, the older graphics chips which are having errors from this texture incompatibility would not be able to run it well anyway, so why bother? Slideshows are not to my fancy as is the case for the majority of other people.
Sources: http://aras-p.info/texts/D3D9GPUHacks.html
http://www.justpowered.de/blog/tag/intz
The INTZ incompatibility is a non-issue here because, from what I can gather from the sources I have read across the web in the last ten minutes, it appears to be supported on all Direct 10 cards released since mid 2008 and, in fact, is apparently a current format of the said standard and, even so, any device which do not support the INTZ format standard would not have enough throughput to efficiently render it in any modern, polygon- and pixel-saturated game. The results indicicate that the Radeon 4000 series and above as well as the Geforce 8 series and above support it–and, for those who dare be interested, the crop of Intel G45 and above also support it, but those chipsets would have nowhere near the throughput necessary to even manage a steady 10 fps on a modern game such as this.
In other words, the older graphics chips which are having errors from this texture incompatibility would not be able to run it well anyway, so why bother? Slideshows are not to my fancy as is the case for the majority of other people.
Sorry for the double post. My posts were getting put into the moderation queue since I had many more links, but I think those two should give you a gist of the dilemma. If you are even more curious, just search your desired graphics provider’s website with the term “INTZ” and you should find datasheets lising the hardware which supports it.
@Hifihedgehog im having the issue with the game and my graphics card is a 4200 mobility radeon
@Kazekaga: I did a Google search to see if there is any reason for this and I hate to be the bearer of bad news, but here it is. Unfortunately, your graphics chip is the exception to the rule because it based on the 3400 series graphics core, so it does not have native support for INTZ. Sorry, dude. :,(
Any ETA on the patch? My PS2 controller is driving me crazy, so I have to play with keyboard now and I can’t play with my little brother because of this.